How Employee Engagement Surveys Help You Listen To Your Team

To say that it has been an interesting couple of years in business is somewhat of an understatement!

Since 2020, we have had to transform the way we work.

The global workforce has had to adapt to a unique set of circumstances and working conditions.

And as we settle into a new kind of normal here in NZ, we realise how far we have managed to come in flexibility, adaptability and agile business practices.

So, how do your team feel about it all?

Are they coping with the working conditions, has their behaviour changed and how are their interactions?

A great way to discover the answers to these questions is via employee engagement surveys. Now, you may have been conducting these before the world descended into madness. And if you were, it’s time to check if your survey questions are still relevant.

Let’s explore the benefits of employee engagement surveys and how you can conduct valuable ones at your workplace.

How Employee Engagement Surveys Help You Listen To Your Team

What Are Employee Engagement Surveys?

Employee engagement surveys are essential to the health of any organisation. They allow your team to deliver anonymous input on how they’re feeling and get any frustrations out. Team members who are struggling with something can express their real opinions.

This channel allows for honest communication, providing a true measure of team engagement.

Engaged employees are your top performers. They set the tone for everyone else, work hard, and positively portray your brand and values to customers. Other employees gravitate towards them. On the flipside, team members who may be disengaged or dissatisfied can also affect your organisation – negatively. And the longer you let their dissatisfaction simmer, the worse things can get.

Conducting regular employee engagement surveys can help you keep your finger on the pulse of your team and gives you the opportunity to make timely changes as issues are identified.

Talking And Listening: Step It Up!

Surveys are one of the best ways for you to discover how your employees are feeling.

Most businesses perform annual surveys, often alongside performance reviews. This is a good start, but annual surveys alone may not be enough to measure employee engagement. Why hold out until your scheduled annual survey, when it may be too late to change by then?

Employees change roles frequently these days, and you can’t wait months to find out you have a team-wide problem or someone who’s deeply dissatisfied at work. It’s also valuable to know what is working well in your team and how you can develop that further.

Using short surveys to take the pulse of your team members on a more frequent basis reminds them regularly that their concerns matter and keeps you up to date on how engaged they are.

The Survey – And Beyond

So, how do you get your employee engagement surveys underway and ensure they are valuable?

Firstly, you need to get your team’s buy-in about how valuable this exercise can be. You want them to see this as a way to positively contribute to their work environment rather than a time-consuming exercise! Part of that is making sure you follow through on the feedback they provide by taking action and changing things that aren’t working as they should.

Secondly, you need to include pointed questions that will give you actionable responses. Asking something vague like, “how is your work environment” could draw any number of responses. But a more specific question like, “are you feeling supported in your work environment” will provide actual data you can work with.

Think about key questions that will help your employees give you the responses you need to develop a productive and positive workplace.

Reading The Responses

There are plenty of resources available that can guide you on what to ask your team – that’s the simple part. But it’s also worth thinking about how you’ll productively use the answers they come back with.

Here are some questions to ask yourself as you review the survey responses that can help channel your survey into productive change where that’s needed.

As you’re considering your team’s feedback, ask yourself:

  • How has staff behaviour and interaction changed since the last survey?
  • What is your team’s wellbeing like?
  • Are they feeling supported, and do they have the right processes and tools in place to be successful?
  • Are we still communicating in the same ways?
  • Are there more people working remotely and how can we overcome disengagement in screen-based relationships?
  • Do we need more person-to-person time?
  • Do we have the right support, systems, processes, tools, and communication channels in place?

Adapting To A New Climate

Chances are the recent switch to more remote work and time off for isolation or illness may have had an impact on in-person time with your team and how you communicate. Review how this is working. Your staff may need more frequent face-to-face check ins. If that’s not possible, consider how you can step up your screen-based communications to avoid any disengagement.

Consider how to handle disputes or dissatisfactions that may have come to light via the survey. The most difficult conversations are much better done in person, so ensure you find a way to make that happen. If you need to give feedback on a negative survey response, get face to face with that employee.

Keep Talking – In The Way That Suits Your Employees Best

Open channels of communication and having opportunities to speak and be heard are essential to employee satisfaction. But everyone is different. Surveying your team can also help you to understand their different styles of communication and allow you to adapt this on an individual basis to get the best results.

Want some advice on conducting employee surveys – how, when and what to ask?

Ask the Spice Gals! We support small and medium businesses with friendly, helpful support on all things employment related. Give us a call today!

How To Tackle Hiring and Onboarding New Staff Remotely

Many things became redundant during a pandemic – travel, music festivals, alarm clock sales (yes, really!) and for many, the good old office work environment.

But businesses still need to keep moving forward. They still have to serve their customers, source their supplies, and recruit and train new staff – only, all these “business as usual” processes look a lot different now than they did pre-COVID.

At Spice HR HQ, we’ve experienced changes too: our dynamic duo has become a beautifully rounded team of five.

We personally experienced what it’s like recruiting, hiring, and onboarding new staff remotely – a process that may be daunting for those new to the world of managing remote employees.

In this blog, we’ll explore how recruiting and onboarding are done differently over lockdowns and post-COVID and offer some insight on how to approach it with your business.

But first, we’d love to introduce you to the newest Spice Gals on our team.

How To Tackle Hiring and Onboarding New Staff Remotely

Let’s Talk About Spice

2021 was a year of growth for Spice HR, which meant we were able to bring a few fresh faces onto our team.

Pre expansion, you would be communicating with the original Spicey duo, Nicole and Nichola – but now, your documents and emails may be crafted by Justine, Bianca or Nina.

Let’s do a brief intro so that you can put a face to each new name:

Justine

Justine has more than 20 years of management experience, bringing a wealth of knowledge to the team. She has a passion for helping others thrive and for encouraging equity and inclusion. She believes there are always opportunities for improvement, continued personal growth, and doing the right thing, even when no one is looking.

Nina

Nina has a new HR degree under her belt, along with a past life as a manager. She has a passion for all things HR and has come on board to help our clients with their HR projects. When she’s not neck-deep in HR, Nina is running around after her toddler or out and about exploring the best places to grab a bite to eat.

Bianca

Bianca is our Spicey queen of all things admin. With 20 years in the workforce to back her up, she’s the one taking care of all the details and making sure everything runs smoothly. Like any good Spice Gal, Bianca is always up for a challenge and will often dive into the world of HR to lend the rest of us a hand. Like most Aucklanders, Bianca is looking forward to jumping on a plane and travelling again when the opportunity arises.

There you have it – with five members, we’re now officially as big as the actual Spice Girls and well on our way to Spice Gal World Domination!

Our newest team members have been onboarded and enveloped in the warm glow of our spicey culture. If you’re wondering how that works in times of lockdown and remote work, keep reading for some insight.

Things To Consider When Hiring and Onboarding New Staff Remotely

While the fundamentals of recruiting and onboarding remain the same, the process may look a little different. Due to lockdowns or location, some managers may not meet their employees in person before hiring, but that doesn’t need to be an issue.

In fact, thanks to digital advances driven by the pandemic, it’s now easier than ever to take care of hiring and onboarding new staff remotely. Let’s take a closer look at each part of the process.

Recruiting Remotely

The right fit remains one of the most important aspects of recruitment. And getting the right fit means effectively marketing your employee value proposition. To attract an employee who embraces and enhances your culture, you must be able to describe and demonstrate that culture.

This goes further than just your job advertisement or position description. Put some thought into how your brand appears from the outside looking in, via social media, your website, and word of mouth from previous and current staff.

Share pictures and videos online of how your team collaborates, even in a remote work environment. Talk about your camaraderie in an authentic way, and work on building genuine connections between your existing employees to organically build a great culture that’s visible to all.

Virtual interviews are often more efficient than in-person interviews and can be less daunting for candidates. Zoom or Teams are usually the go-to methods here, and most people are more than familiar with how they work by now!

When it comes to paperwork, it’s now possible to do it all digitally. Even contracts can be signed virtually using a tool like DocuSign or HelloSign. That means a faster, more efficient hiring process. And if you’re lucky enough to have an HRIS, then it’s all automated for you!

Onboarding New Staff Remotely

How does onboarding new staff remotely work? You can’t give them an office tour and introduce them to your team during a morning coffee break, so what’s the procedure?

Well, setting expectations is still crucial, so it’s important for managers to communicate with a new hire before their first day on the job. This is an opportunity to provide any documents or materials that they need to understand how your business works.

Share your values and culture in ways that feel appropriate; written documents followed up with a Zoom call for a more in-depth chat is a good start.

You’ll also need to share copies of your code of conduct, employee handbook and any other documents that can help your new hire integrate into the business smoothly.

How Do You Onboard Remotely?

One on one and group video calls will be needed to introduce the team, and these should continue regularly to ensure that camaraderie and connection develops between your employees.

You may even want to set up a mentor or “buddy system” so your new hire has a closer relationship with a specific person (whether that’s their direct manager or a colleague) – someone who’s on-call to help them navigate their new role.

Bear in mind that it can take a little longer for someone to integrate into a new work environment remotely. They don’t have the opportunity to interact with managers and colleagues as organically as they would in an office environment.

Give them the time and resources they need, and don’t assume that if they’re quiet, they’re doing just fine. Managers must be proactive and check-in, ask for feedback, and be ready to provide more support if needed.

Spicing Up Your Hiring and Onboarding

It can be tricky to navigate the process of hiring and onboarding new staff remotely in this world of post-pandemic business.

If your business needs some support to recruit and onboard new team members – remotely or otherwise – the Spice HR team are here to help.

Contact us to find out what we can do for you.

Beginning A Different Kind of New Year

New years roll around at an alarming pace.

The year only just seems to start and then before you know it, you are singing Auld Lang Syne, raising a glass, reviewing the year that has been and preparing your business for another trip around the sun.  

But this new year feels unlike the others we have experienced before. 

2021 was meant to be our fresh start after a rather trying 2020. Then, it pulled a total fast one on us and turned out to be worse!  

So, as we cautiously begin 2022, we have none of the lofty ambitions of last year. This will not be our year to return to life as it was before COVID. 

This will be a different kind of new year. But, we are no less optimistic about it! 

Let’s explore how you can make the most of another uncertain new year and prepare your team for the next 12 months. 

 

Beginning A Different Kind Of New Year 

Acknowledge The Year That Was 

It is pretty tempting to sweep the events of 2021 under the rug and pretend that they didn’t happen. Not only were we dealing with potential threats to our health, but we all had an additional layer of stress created by working from home. Juggling home schooling, the endless quest for uninterrupted work time, worries about job security and toilet paper shortages were no joke! 

So, now is the time to congratulate your whole team for making it out the other side. 

Look back on the year and celebrate the things that went well. Thank your team for their dedication in tough times and congratulate yourselves for making it work. While the year was hard, it taught many businesses that work conditions could be flexible. Now, we can continue that flexibility and use it to our advantage. Allowing your team to continue embracing flexible hours and working locations where practical, will be a great morale booster. 

 

Maintaining Mindset 

All the stresses of the last two years might have had a negative impact on your staff morale. And when morale is low, so too is productivity and output.  

Helping your team maintain a positive mindset despite everything that has happened is an essential new year task. The right mindset will boost productivity, increase employee engagement, and help to retain valuable team members. 

With a new protection framework now in place, we should hopefully see fewer disruptions to life and business operations. So, capitalise on that positivity by allowing your team to work when they are most productive.  

Physical safety has been a huge focus in the last two years and we have the masks and hand sanitiser to prove it. But, mental wellbeing and safety are just as important. Help your team manage their schedules to prevent burnout, connect with each individual to check how they are coping, and encourage the whole team to take their breaks and holidays. 

 

Keep The Comms Flowing 

Your team have dealt with a lot of uncertainty lately and we are not out of the woods yet. It would appear COVID is here to stay, so make sure you are communicating well and often with your team. 

Give them as much information as you possibly can as this will reduce some stress and build an important level of trust. While targets might move, dates might change and the goalposts might shift, your team will appreciate the transparency of regular updates and receiving up to date information. 

By establishing open lines of communication from your side, your team will also feel as though they can share concerns or suggestions they might have. This allows them to feel as if they have some control over an uncertain situation. Of course, that will only mean good things for their overall morale! 

 

Unifying Under A Collective Vision 

No one can possibly predict what will happen this year, the last two years have certainly proven that! Yet, you can establish a vision for how you want your business to operate, the characteristics you value and the impact you want to make. 

By creating this vision, you are providing your whole team with a roadmap for the year. While there might be some unexpected potholes to navigate or bridges to build, the end destination remains the same. 

By unifying your team under a collective vision they will feel valued, important and part of something bigger than just themselves. It will help you all to move forward and stay optimistic, regardless of what the year might bring. 

 

Make Time for Fun 

In the midst of a global pandemic, it is easy for work and home life to feel very serious. With restrictions to adhere to, daily news reports to read, mandates to follow and ever-increasing stress levels, things can get negative quickly. 

But, they really don’t have to. Just because there is some serious stuff going on in the outside world, it doesn’t mean your team can’t make time for fun.  

Connecting with each other in a social way can lighten the mood and build a great team culture. Whether you choose to have a monthly quiz night over Zoom or Microsoft Teams, a picnic in the park with the cricket bat and beverages, or a family friendly game of Never Have I Ever, your team will be able to blow off steam and connect. 

Laughter is the best medicine, so keep things fun and lighthearted where appropriate. 

 

Looking Ahead 

Rather than looking back on everything you have been through, look forward towards the amazing things you could achieve this year. That will keep your whole team focused on the future and optimistic about what the year will bring. 

While things might remain uncertain, you can keep your team moving forward and unified under a clear vision and collective goals. This will ensure they maintain a positive mindset and together you can overcome any future challenges. 

Want some more practical ways to maintain great staff morale during a very different kind of new year? Then we can help you do it. Full of Spice and practical, actionable strategies, our team will help your team remain strong in the year ahead. Contact us today 

How To Find The Elusive Work Life Balance

How To Find The Elusive Work Life Balance

 Rollercoasters can be a lot of fun, but imagine if you were forced to ride one when you weren’t really in the mood for excitement.

You’d probably be more stressed than excited, but you’d tolerate it, dust yourself off and move on.

But what if someone forced you onto that rollercoaster again and again, never giving you time to prepare and never telling you how many times you’d have to go around the loop-de-loop before you were allowed to disembark.

Even a resilient lover of thrill rides would tire of that vicious cycle, becoming worn out, anxious, and just plain over it.

That’s where we’re at, folks. We’ve been riding the COVID rollercoaster for nearly two years. And even though New Zealand had a pretty decent break, we find ourselves thrust back onto the ride, whether we like it or not.

So, what can we do?

How To Find The Elusive Work Life Balance

Prioritising What’s Important

Uncertainty takes a toll on our ability to work, parent or even just do what needs to be done around the home. That’s why mental wellbeing is more essential now than ever – and finding work life balance plays a significant role in our mental health.

Let’s talk about why it’s so important to switch off from work and how to separate home and work life.

We’ll also share some valuable mental wellbeing resources to help you and your team survive the COVID rollercoaster together.

Climb aboard and buckle up!

Why Finding The Work Life Balance Is More Important Than Ever

If your resilience and tolerance are wearing thin (or long gone), it’s understandable. The uncertainty of being in and out of lockdown, working from home, parenting from home, and living under social restrictions is stressful for everyone.

Work life balance has been a hot topic for years, but in the current pandemic climate, it’s a lot more complicated than it once was.

The lines between work and home are becoming increasingly blurred. While that’s particularly true for those working from home, it’s still relevant for essential workers who need to leave the house.

Partners or flatmates may be working from home, changing the home environment completely, and if you have kids, the juggle struggle is real, regardless of whether you work from home or not.

On top of all this, we’re trying to cope with worries and fears about illness, sick friends and family, and an uncertain future – both personally and professionally.

That’s an awful lot to deal with.

The Mental Wellness Discussion

With everything that is currently going on, mental wellness has become a crucial conversation.

If we don’t prioritise work life balance and take care of our mental health, we’ll find it hard to cope with any aspect of life.

The ongoing stress can result in unproductivity, loss of motivation, depression, and anxiety. And if we don’t find ways to mitigate the demands of work and home, we’re likely to experience that stress physically, too, with fatigue, headaches, digestive issues, and long-term health issues.

Not only do we need to take responsibility for our own mental health, but we need to support those around us too – our friends, family, colleagues and employees.

It may have been said so much that it’s become something of a cheesy cliché, but we are all in this together!

How To Separate Home And Work When Working From Home

How’s the productivity going now that you’ve been working from home for a while? Should be a piece of cake, right? Do you have your routine sorted? Do you knock off on time every day? Are you more productive than ever?

If the answer is yes, then virtual high five for you – you’ve nailed the demands of WFH.

But for so many workers, the struggle continues. Working from home isn’t all it’s cracked up to be, and it can be hard to separate home and work.

If that’s you, here are some tips to help you regain that work life balance.

Stick to a morning routine

Resist the temptation to get straight on the laptop to start work the minute you wake up. Try to stick to the same kind of routine you had before COVID. Maybe you’re a morning person and used to exercise and shower before heading to work. Or perhaps you grabbed a coffee at the gas station and sat in traffic every day.

Either way, create some kind of routine to separate your home life from your work life. Get up, get ready, walk around the block, then arrive in the “office” and get to work.

Create a dedicated workspace

If possible, devote an area of your home to your workspace. Resist working from the bed or couch – it’s too distracting (and horrendous for your back!). If you have a separate room to work in, fantastic! Set that area aside and only use it for work.

If not, make do with what you have, but make it your designated work area. You may have to work at the dining room table, but choose a special chair or cushion, and only use that for work and nothing else.

Leave the Office at the End of the Day

Create an end of work routine to separate your workday from home. Don’t sit and browse your laptop once you are finished. Instead, get up and leave – even if it’s just to walk around the garden!

Establish boundaries – and stick to them

Make sure you, your manager, your colleagues (or clients) are clear on your work hours. Agree that work emails or phone calls only happen between those times, and resist the temptation to fire off a “quick” email outside of those hours.

Don’t forget to set boundaries with your family or housemates too. Let them know that when you’re working, that’s work time, and you’re not available for chores or chats. The best way to get the time you need is to communicate that you need it.

Take breaks

Schedule a lunch break and stick to it. Don’t spend that lunch break on your computer – step away! Go outside and take some deep breaths, grab a book to read while you eat, or chat with the family. Take regular breaks away from your workspace during the day, too.

Ask your employer for support

If you’re struggling to cope, be open with your employer. The best organisations will have strategies to address health and wellness. Ask for resources to help you manage overwhelm.

Go easy on yourself

You know those people you see on social media who are nailing their careers, baking delicious meals, home schooling their kids and doing yoga every day? Forget about them.

Even if their posts accurately reflect their lives (and chances are, they don’t), you are not them. You don’t have to do everything perfectly. It’s ok just to cope. It’s ok if you’re not coping. Give yourself a break and focus on what you are achieving instead of what you’re not.

Take care of your physical health

Your physical health directly impacts your mental health, and vice versa. It’s important to prioritise habits and activities that improve both. That means finding time to exercise (even if it’s dancing around the house) and eat well.

Oh, and don’t forget to laugh! Find things that make you smile and forget about the rollercoaster for a while.

Health And Wellbeing Resources

Rather than you having to trawl the internet for resources that might be helpful, we have compiled a handy list:

Mentemia

App and Website – Tried and tested tools to help promote and manage well being. Free for general use, but with tailored options available to businesses.

Mental Health Foundation

Practical wellbeing tips and advice based on the Five Ways to Wellbeing.

Working Well Guide

Resources for workplace wellbeing.

Getting Through Together

A pool of resources, tips and inspirational stories focused on health and wellbeing during COVID-19.

Working Well

A guide to mental health in the workplace.

Staying on Track

A free e-therapy course teaching you practical coping strategies for the COVID rollercoaster.

Small Steps

Digitally-based tools to help you maintain mental wellness.

Whakatui Mai – The Wellbeing Sessions

Free virtual community events aimed at supporting well being in real-time.

A Mental Health Guide for New Zealand Leaders

Comprehensive document aimed at leaders and managers to help them support the mental wellbeing of their teams.

And, of course, if you are feeling stuck, overwhelmed or unsure of how you can support your team with creating a good work life balance, then get in touch with the Spice Gals today. We can help you create a plan that supports your team remotely or in-person.

How To Build Resilience In The Workplace

The last few years have been pretty brutal for everyone. Many people and businesses have experienced a lot of loss due to the pandemic, and the long-term stress continues to take a toll.

But have you noticed that some people seem to be able to bounce back more easily than others?

While some individuals may be struggling to cope, others are able to learn from what’s happened, grow from it, and persevere.

What does it take to do this? How do they manage so well? What do they have in their personal and professional lives that enables them to get right back up and carry on?

The answer is resilience. This quality helps people adapt when faced with adversity, conflict, and trauma.

Resilient employees are an enormous asset to any organisation, so building resilience in the workplace should be a top priority for leaders.

But what is resilience in the workplace and why is it really important? And how can leaders encourage resilience among their workers? Let’s answer those questions now.

How To Build Resilience In The Workplace

What Is Resilience

Resilience is an individual’s ability to respond to the stresses and demands of life. The dictionary definition talks about concepts such as flexibility, durability, strength, and speed of recovery.

Basically, resilience is the capacity to respond to adversity and challenge throughout all aspects of life.

So, where does resilience come from? Is it in our DNA, or can it be nurtured and grown?

Interestingly, it’s likely to be a little bit of both.

Although some people seem to inherently be more resilient, it is possible to cultivate and nurture this quality to help people not only cope, but even thrive through challenging times.

Resilience is cultivated through healthy habits and a positive mindset. There are many small yet effective ways to build your own – and help boost those around you.

The Benefits Of A Resilient Workforce

Resilience is the foundation for many desirable workplace qualities. It improves general wellbeing, helps people be more flexible and adaptable to fast-paced environments or changing circumstances, and aids in effective communication.

Research has shown that resilience can help businesses stay competitive and profitable even during times of uncertainty.

Resilient workers contribute enormously to a positive workplace culture. They are more likely to be engaged, productive and innovative, even in high-pressure situations, and less likely to succumb to burnout.

Building Resilience In The Workplace – Where To Start

Leaders have a unique struggle on their hands. They need to somehow find a balance between striving for financial performance while addressing the mental wellbeing of their team.

One of the best ways to do this is by encouraging resilience in your workers. Here are some of the most effective methods for building resilience in the workplace.

Become a resilient leader

Your own resiliency impacts the way you lead, which trickles down to affect those who work with you. Use these tips to develop personal resilience:

  • Take steps to manage your own mental and physical wellbeing
  • Work on reframing threats as challenges
  • Pay attention to your thoughts and behaviours and work on cultivating a growth mindset
  • Create (and lean on) a social support network
  • Build mindfulness and self-awareness

Support the wellbeing of your workers

Emotional wellbeing is the foundation of resilience. We all cope better when we are well-rested, healthy, and have a manageable work-life balance. Consider implementing measures that support workplace wellbeing, such as flexible work arrangements.

Foster positive work relationships

Social interaction and support are essential in building resilience. Ensure you provide your employees with the chance to bond and socialise, even if you have remote workers. This can be through organised activities within the workplace, events held outside of working hours, or simply encouraging your team to connect with each other on a social level.

Don’t neglect performance and development

Self-reflection helps cultivate resilience. Don’t let challenging times derail your performance reviews. Your people still need feedback on how they are doing and the opportunity to reflect on their challenges and successes. Make sure you provide this in a formal review setting, but also on a regular, more casual basis.

Focus on the future

As part of your performance reviews, you should be helping your employees effectively set realistic, achievable, relevant goals. The right goals can motivate people and help them focus their energy on what’s ahead of them, instead of dwelling on what’s behind them. It also helps them to look beyond the current adversity to a time that may be calmer.

Provide resources

Even the most resilient people can struggle with tough times. Our resilience changes from day to day, and sometimes we may need support to manage. Ensure your workers have access to resources to help them cope, such as employee assistance programs, stress management coaching programs, or similar initiatives.

When you are the one who is expected to lead, sometimes it can be difficult to always demonstrate resilience. So, it can be helpful to call in the experts to assist.

If you want to build resilience in your workplace (and yourself), then reach out to us here at Spice HR. We help businesses tackle the tough times so they can be ready to capitalise on the good.

Managing A Workforce of Different Generations

different generations

Managing A Workforce of Different Generations

Variety is the spice of life, right?  Well, today’s workforce is certainly full of variety!  It is a diverse makeup full of different generations. You have Baby Boomers, Gen X, Gen Z, Millennials (also known as Gen Y), and maybe a few from the “silent generation.”

So, what does that all mean when it comes to a combined workforce?

People from each generation tend to have different values and expectations in the workplace, so it’s essential to customise your management style and benefits to meet each one.

Here’s an overview of how to approach a multi-generational workforce.

Talkin’ ’bout My Generation

We’re not big fans of labels, but just so we’re on the same page, let’s clarify the generations you might see in your organisation.

  • The Silent Generation (aka Traditionalists) – born between the late 1920s and 1945

This generation was formed well before the computer age hit. However, many are still very capable of using digital tools, but may prefer personal interactions. They value fair pay, recognition and the chance to share their expertise.

  • Baby Boomers – 1946 – 1964

The Boomers are a very goal-focused generation and hold a reputation for working hard. They value job security and a more structured environment.

  • Generation X – 1965 – 1979

A generation that is completely up to date with tech, but are not shy about face-to-face communication. They value autonomy and a good work/life balance.

  • Generation Y (Millennials) – 1980 – 1996

The consummate internet babies who are all over every technological gadget to hit the shelves. They value skills development and a deeper purpose.

  • Generation Z – Born in 1997 or later

Known as the tech native, social media generation, they have lived in a technology based world since their birth. They value flexibility and social responsibility.

So, now that we know about the different generations, what does this mean for your workforce and management styles?

Use Reverse Mentoring

Cross-generational mentoring is a great way to quickly stamp out any age biases and maximise various experience levels in your team. Both young and old can learn a lot from each other! Avoid always placing similar age groups together.

Instead, pair up people from different generations and get the knowledge flowing both ways. You will be amazed by the diverse solutions that appear when combining the thinking of multiple generations. 

Get Everyone Engaged

While every generation is known by different characteristics, they are not always out of sync in every instance. What every generation has in common is their need to feel involved in their work. Ensure you find a way to motivate all employees (outside of the pay cheque) by finding common ground for them to buy into. 

Work on Your Flexibility

No, we are not talking about yoga – though if that fits your workplace, it’s not a bad idea to bring people together!

You shouldn’t expect every team member to be satisfied with the same hours of work, the same work environment, or the same tasks. Experiment with the different strengths to find the ideal balance for your organisation.

Recognition and Benefits

Not everyone wants ten-year job security and a retirement plan, although some might. Gen Zers might be looking for support with further training or help to pay back student loans, while Millennials could prefer daycare services or parental leave.

Again, each individual is different: the point is to offer a range of benefits and perks to suit different lifestyles and needs. 

Avoid Stereotypes!

Now that we’ve gone and put everyone in their box, it’s time to say – don’t judge people by the boxes you put them in! It goes without saying that every individual is different. Regardless of their age and background, they have essential skills, needs, goals, and dreams that may be vastly different from their peers.

However, it can also be useful and enlightening to acknowledge and learn from age-based differences in the workplace.

Understanding Your Team Dynamic

Getting to know each employee individually is your most important task as an effective leader. So use your newfound knowledge of generations alongside your insight into each employee, and you will be on the right track.

Another way to gain a greater understanding of your workforce is to use DISC Profiling. This is a psychometric assessment tool that can help with the personal growth, team building and leadership potential of your employees.

Here at Spice HR, we are certified practitioners of the Extended DISC Profiling system and can help you gain greater insight into the different personalities present in your team. Get in touch with us today to find out more about how this useful tool can help your business.