How To Build Resilience In The Workplace

The last few years have been pretty brutal for everyone. Many people and businesses have experienced a lot of loss due to the pandemic, and the long-term stress continues to take a toll.

But have you noticed that some people seem to be able to bounce back more easily than others?

While some individuals may be struggling to cope, others are able to learn from what’s happened, grow from it, and persevere.

What does it take to do this? How do they manage so well? What do they have in their personal and professional lives that enables them to get right back up and carry on?

The answer is resilience. This quality helps people adapt when faced with adversity, conflict, and trauma.

Resilient employees are an enormous asset to any organisation, so building resilience in the workplace should be a top priority for leaders.

But what is resilience in the workplace and why is it really important? And how can leaders encourage resilience among their workers? Let’s answer those questions now.

How To Build Resilience In The Workplace

What Is Resilience

Resilience is an individual’s ability to respond to the stresses and demands of life. The dictionary definition talks about concepts such as flexibility, durability, strength, and speed of recovery.

Basically, resilience is the capacity to respond to adversity and challenge throughout all aspects of life.

So, where does resilience come from? Is it in our DNA, or can it be nurtured and grown?

Interestingly, it’s likely to be a little bit of both.

Although some people seem to inherently be more resilient, it is possible to cultivate and nurture this quality to help people not only cope, but even thrive through challenging times.

Resilience is cultivated through healthy habits and a positive mindset. There are many small yet effective ways to build your own – and help boost those around you.

The Benefits Of A Resilient Workforce

Resilience is the foundation for many desirable workplace qualities. It improves general wellbeing, helps people be more flexible and adaptable to fast-paced environments or changing circumstances, and aids in effective communication.

Research has shown that resilience can help businesses stay competitive and profitable even during times of uncertainty.

Resilient workers contribute enormously to a positive workplace culture. They are more likely to be engaged, productive and innovative, even in high-pressure situations, and less likely to succumb to burnout.

Building Resilience In The Workplace – Where To Start

Leaders have a unique struggle on their hands. They need to somehow find a balance between striving for financial performance while addressing the mental wellbeing of their team.

One of the best ways to do this is by encouraging resilience in your workers. Here are some of the most effective methods for building resilience in the workplace.

Become a resilient leader

Your own resiliency impacts the way you lead, which trickles down to affect those who work with you. Use these tips to develop personal resilience:

  • Take steps to manage your own mental and physical wellbeing
  • Work on reframing threats as challenges
  • Pay attention to your thoughts and behaviours and work on cultivating a growth mindset
  • Create (and lean on) a social support network
  • Build mindfulness and self-awareness

Support the wellbeing of your workers

Emotional wellbeing is the foundation of resilience. We all cope better when we are well-rested, healthy, and have a manageable work-life balance. Consider implementing measures that support workplace wellbeing, such as flexible work arrangements.

Foster positive work relationships

Social interaction and support are essential in building resilience. Ensure you provide your employees with the chance to bond and socialise, even if you have remote workers. This can be through organised activities within the workplace, events held outside of working hours, or simply encouraging your team to connect with each other on a social level.

Don’t neglect performance and development

Self-reflection helps cultivate resilience. Don’t let challenging times derail your performance reviews. Your people still need feedback on how they are doing and the opportunity to reflect on their challenges and successes. Make sure you provide this in a formal review setting, but also on a regular, more casual basis.

Focus on the future

As part of your performance reviews, you should be helping your employees effectively set realistic, achievable, relevant goals. The right goals can motivate people and help them focus their energy on what’s ahead of them, instead of dwelling on what’s behind them. It also helps them to look beyond the current adversity to a time that may be calmer.

Provide resources

Even the most resilient people can struggle with tough times. Our resilience changes from day to day, and sometimes we may need support to manage. Ensure your workers have access to resources to help them cope, such as employee assistance programs, stress management coaching programs, or similar initiatives.

When you are the one who is expected to lead, sometimes it can be difficult to always demonstrate resilience. So, it can be helpful to call in the experts to assist.

If you want to build resilience in your workplace (and yourself), then reach out to us here at Spice HR. We help businesses tackle the tough times so they can be ready to capitalise on the good.

What Do New Year Resolutions Look Like This Year?

What Do New Year Resolutions Look Like This Year?

At times it felt like 2020 was never ending. Finally, the time has come to farewell that crazy year. But just because the calendar has flipped to a new number, that doesn’t mean everything is going to magically return to the old normal! For many people, life and work look very different from this time last year. So how should we approach this year? What new year resolutions should we make, if any, and how do you approach leadership when things are still so changeable?

Don’t fret; Spice HR have your back and are here to help guide you into the months ahead. So let’s dive in boots and all.

Grand New Year Resolutions

For many people, the New Year becomes the opportunity to assess their lives and set new goals. Perhaps they will think about a new job, going for a promotion, or reassessing their current career path.

This may still be high on some of your employees’ list of resolutions, but other factors may have more sway than in previous years. With so many working remotely, changing their working habits, or experiencing higher amounts of stress than usual, employees may be prioritising things like work-life balance, flexible work hours, health and wellness.

For organisations, now is a great time to reflect on what worked well and what didn’t. It’s a great time to revisit goals and values and decide what should be carried through and what should be laid to rest in 2020.

Why not set a few New Year’s Resolutions for your team? These resolutions can help shape your HR priorities for the coming year and provide focus to the organisation. Think about things like:

  • Ensuring diversity and inclusion in the workplace
  • Attracting and retaining valued employees
  • Encouraging and supporting health and wellness
  • Supporting learning and development
  • Changing your approach to performance management

Communicating Missions, Vision and Values in Uncertain Times

Okay, we know a lot has changed in the space of a year, but some things remain the same. Effective communication is still a top priority, regardless of whether times are calm or rocky. And communicating well comes back to the basics of trust, transparency, candour and empathy.

Leaders have had a crash course in crisis communication this past year and will need to continue honing and developing those skills for the months ahead.

One way to unify people in uncertain times is to reconnect them with the organisation’s missions, visions and values. Hard times can create chaos in teams, but with the right leadership, they can also build stronger team bonds and enhance culture.

Whilst we need to acknowledge that there may well be more unknowns to come, reminding employees of the bigger picture is key. If your organisation is connected to a strong mission and purpose, this is reflected in resilient, hopeful individuals who are capable of looking past the short-term confusion and focusing on the long term mission as a whole.

Motivate Your Team for a Positive New Year

As at any time of year, managers must lead by example. Positivity is vital, but try and strike a balance – over the top rose-tinted glasses aren’t called for: be upbeat but keep it real.

Leaders that project confidence and resilience can help their teams navigate uncertainty. Draw on what you and your team learned last year. Take time to celebrate the wins, acknowledge the challenges, and be transparent about the strategy for this year.

Get Ahead of the Game

If you spent most of 2020 feeling like you were on the back foot, you are not alone. But 2021 doesn’t have to be quite so confronting! With psychometric testing using extended DISC, you can get ahead of the game and start 2021 with a positive communication plan, along with a leadership and development pathway for every employee in your team.

This system helps you manage the different personality types in your team, effectively improving self-awareness, communication and teamwork.

If this sounds like a great way to kick off the New Year, contact us at Spice HR to find out more!