It’s All About Job Descriptions

Let’s talk about Job Descriptions…

They are vital documents within your business, not just for your team members.

They are obviously key for employees as they detail the tasks involved within a job and help to set expectations about what is involved with a role.

But they are equally important for employers.

Integral to the recruitment and onboarding process, these documents perform an essential settling role. And by keeping your job descriptions regularly updated, you can maximise the talent in your team and even boost employee engagement.

Want to find out how to do all of that with one little document? Then, keep reading to discover the power of a great JD.

The Importance of Good Job Descriptions

A good job description is more than simply a list of tasks for an employee to perform. It is an opportunity to create a valuable resource that will further the success of your business.

We know, it sounds like a lot of responsibility for one document. But we promise you, a JD is up to the task if crafted correctly!

Job Descriptions should have plenty of thought put into them to ensure they are accurate and that they align with your company values.  By compiling all the information about the role, your expectations and the skills required, into one place, you have a centralised resource that your employees can engage with and follow.

Having this resource on hand can mitigate risk as your employees will always know what is expected of them. This, in turn, can boost productivity and support greater employee accountability. It’s a win for everyone!

Not Just for Recruitment

A job description is obviously a key resource when recruiting. It helps a potential team member gauge whether the position is a good fit for them and produces quality candidate options for employers to choose from.

But, while a job description is a great resource for attracting the right talent to your business, it is so much more than that too.

It can also form an integral part of your onboarding process. By having this resource on hand, your new team member can become familiar with and engaged with their new role quickly as they know exactly what is expected of them.

It also gives you, as the employer, an opportunity to review the job role through a fresh set of eyes to ensure you are maximising the skills of your people and that the role remains effective within your business structure. 

3 Key Ways A JD Can Boost Business

Extended DISC ® Recruitment

When recruiting for a role, you don’t only hunt for the right skills and experience. You also want to ensure the candidate that you choose is the right fit for your team, personality wise.

A great way of doing that is by using Extended DISC®profiling. What is it? Well, Extended DISC®profiling begins with a short personality assessment that determines an individual’s personality type. Each person will show a different dominant trait – dominance, influence, steadiness, or conscientiousness. Obviously, some of these traits are better suited for certain roles than others.

You can use the information gathered from the Extended DISC®profile to see how suited a person will be to the particular role you are recruiting for. You can make the profiling process more powerful by linking the job description, ensuring you get the right fit for your team and the role. This is something our Spicey team specialises in, so reach out to us for help with this process.

Updating and engaging

Job descriptions only remain effective if they are updated regularly. They should be updated annually to capture any changes that have occurred in the last year. This is a process that should be done in consultation with your employees to ensure the details of the actual role (not what you think the role might be) are captured accurately.

By involving your team in this process, you are putting in the groundwork to retain good people and keep them engaged with your business. When your employees are involved in decisions like job design, they often feel more committed to the role and its success. It can also assist in shaping the position to their personal strengths.

Expectations and performance

It is hard to excel at something if you aren’t sure what is expected of you. Accurate job descriptions fix this problem as they help people understand exactly what your expectations are surrounding their role. This allows them to take greater accountability. When people know the specific demands of their role, they are also able to be more productive.

On the flipside, if your employees are not motivated and not meeting expectations, a detailed job description can help you to manage their performance. It can form the basis of the documentation for performance reviews, open conversations and, if needed, resulting disciplinary actions.

So, how are the job descriptions looking in your business? Are they detailed and effective? Are they relevant? Are you combining them with Extended DISC®profiling to find the most ideal candidates?

If you are feeling a bit sheepish about the answers to some of these questions, then reach out to our Spicey team now. We are experts on all things job descriptions and can help you get yours nailed today.

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How To Tackle Hiring and Onboarding New Staff Remotely

Many things became redundant during a pandemic – travel, music festivals, alarm clock sales (yes, really!) and for many, the good old office work environment.

But businesses still need to keep moving forward. They still have to serve their customers, source their supplies, and recruit and train new staff – only, all these “business as usual” processes look a lot different now than they did pre-COVID.

At Spice HR HQ, we’ve experienced changes too: our dynamic duo has become a beautifully rounded team of five.

We personally experienced what it’s like recruiting, hiring, and onboarding new staff remotely – a process that may be daunting for those new to the world of managing remote employees.

In this blog, we’ll explore how recruiting and onboarding are done differently over lockdowns and post-COVID and offer some insight on how to approach it with your business.

But first, we’d love to introduce you to the newest Spice Gals on our team.

How To Tackle Hiring and Onboarding New Staff Remotely

Let’s Talk About Spice

2021 was a year of growth for Spice HR, which meant we were able to bring a few fresh faces onto our team.

Pre expansion, you would be communicating with the original Spicey duo, Nicole and Nichola – but now, your documents and emails may be crafted by Justine, Bianca or Nina.

Let’s do a brief intro so that you can put a face to each new name:

Justine

Justine has more than 20 years of management experience, bringing a wealth of knowledge to the team. She has a passion for helping others thrive and for encouraging equity and inclusion. She believes there are always opportunities for improvement, continued personal growth, and doing the right thing, even when no one is looking.

Nina

Nina has a new HR degree under her belt, along with a past life as a manager. She has a passion for all things HR and has come on board to help our clients with their HR projects. When she’s not neck-deep in HR, Nina is running around after her toddler or out and about exploring the best places to grab a bite to eat.

Bianca

Bianca is our Spicey queen of all things admin. With 20 years in the workforce to back her up, she’s the one taking care of all the details and making sure everything runs smoothly. Like any good Spice Gal, Bianca is always up for a challenge and will often dive into the world of HR to lend the rest of us a hand. Like most Aucklanders, Bianca is looking forward to jumping on a plane and travelling again when the opportunity arises.

There you have it – with five members, we’re now officially as big as the actual Spice Girls and well on our way to Spice Gal World Domination!

Our newest team members have been onboarded and enveloped in the warm glow of our spicey culture. If you’re wondering how that works in times of lockdown and remote work, keep reading for some insight.

Things To Consider When Hiring and Onboarding New Staff Remotely

While the fundamentals of recruiting and onboarding remain the same, the process may look a little different. Due to lockdowns or location, some managers may not meet their employees in person before hiring, but that doesn’t need to be an issue.

In fact, thanks to digital advances driven by the pandemic, it’s now easier than ever to take care of hiring and onboarding new staff remotely. Let’s take a closer look at each part of the process.

Recruiting Remotely

The right fit remains one of the most important aspects of recruitment. And getting the right fit means effectively marketing your employee value proposition. To attract an employee who embraces and enhances your culture, you must be able to describe and demonstrate that culture.

This goes further than just your job advertisement or position description. Put some thought into how your brand appears from the outside looking in, via social media, your website, and word of mouth from previous and current staff.

Share pictures and videos online of how your team collaborates, even in a remote work environment. Talk about your camaraderie in an authentic way, and work on building genuine connections between your existing employees to organically build a great culture that’s visible to all.

Virtual interviews are often more efficient than in-person interviews and can be less daunting for candidates. Zoom or Teams are usually the go-to methods here, and most people are more than familiar with how they work by now!

When it comes to paperwork, it’s now possible to do it all digitally. Even contracts can be signed virtually using a tool like DocuSign or HelloSign. That means a faster, more efficient hiring process. And if you’re lucky enough to have an HRIS, then it’s all automated for you!

Onboarding New Staff Remotely

How does onboarding new staff remotely work? You can’t give them an office tour and introduce them to your team during a morning coffee break, so what’s the procedure?

Well, setting expectations is still crucial, so it’s important for managers to communicate with a new hire before their first day on the job. This is an opportunity to provide any documents or materials that they need to understand how your business works.

Share your values and culture in ways that feel appropriate; written documents followed up with a Zoom call for a more in-depth chat is a good start.

You’ll also need to share copies of your code of conduct, employee handbook and any other documents that can help your new hire integrate into the business smoothly.

How Do You Onboard Remotely?

One on one and group video calls will be needed to introduce the team, and these should continue regularly to ensure that camaraderie and connection develops between your employees.

You may even want to set up a mentor or “buddy system” so your new hire has a closer relationship with a specific person (whether that’s their direct manager or a colleague) – someone who’s on-call to help them navigate their new role.

Bear in mind that it can take a little longer for someone to integrate into a new work environment remotely. They don’t have the opportunity to interact with managers and colleagues as organically as they would in an office environment.

Give them the time and resources they need, and don’t assume that if they’re quiet, they’re doing just fine. Managers must be proactive and check-in, ask for feedback, and be ready to provide more support if needed.

Spicing Up Your Hiring and Onboarding

It can be tricky to navigate the process of hiring and onboarding new staff remotely in this world of post-pandemic business.

If your business needs some support to recruit and onboard new team members – remotely or otherwise – the Spice HR team are here to help.

Contact us to find out what we can do for you.

The Importance of Job Descriptions for Staff Retention and Performance

The Importance of Job Descriptions for Staff Retention and Performance

When was the last time you reviewed the job descriptions for your team? If it’s been a while, then you’re probably underestimating the importance of these often overlooked documents.

Every New Zealand business uses job descriptions (we hope!), as it’s a legal requirement to provide one for each employee. But many businesses fail to leverage them to their full potential.

Often, they end up tucked away in a virtual file, only to be dusted off and reviewed next time a position needs to be filled.

If this sounds familiar, it’s time to change the way you approach your job descriptions.

By keeping them up to date and using them as a management tool beyond the recruitment process, you can help shape your company culture, increase staff retention and performance, and future proof your business.

Here are some of the ways the not-so-humble job description can help level up your business.

Effective Recruitment

Job descriptions are most often put under the spotlight when it’s time to recruit for a role. So, this is the ideal time to ensure they are accurate and up to date.

This is your opportunity to attract someone who not only has the right skills for the job but is also the right fit for your company culture.

The more accurate the job description is, the better it will be at attracting high-quality candidates. This streamlines the entire recruitment process and makes it easier to select someone who will add value to your business.

Remember, cultural fit is just as important (if not more so) than skills fit. Skills can be taught or improved, but personal attributes are way less pliable!

Job descriptions are also important from a legal perspective. They can be used to demonstrate that there are legitimate, non-discriminatory considerations used in the hiring process.

 

Improved Staff Performance and Productivity

The recruitment process may be over, but the position description’s job is far from done! In fact, this is where the real spicy work begins.

We know that effective communication is vital to the success of any organisation. Well, your job descriptions are excellent communication tools. They clarify the expectations for employer and employee, leaving no room for ambiguity or confusion – if they’re honest and up to date!

Job descriptions help your team understand exactly what they should be doing, providing direction and meaning to their roles which help promote job satisfaction and increase engagement and productivity.

Beyond the day-to-day tasks, well-written job descriptions communicate how each team member contributes to the success of the organisation and outlines how they can continue to grow within their role.

They establish a set of expectations that assist with performance development and help prevent or resolve any grievances that arise.

Increased Retention

What happens when employees are confused about their responsibilities, mismanaged, or faced with tasks that lie outside of their skillset?

Frustration, decreased productivity, lack of engagement, conflict, and potentially, lost employees.

All this can result from outdated, inaccurate, or poorly written job descriptions.

However, nailing the job description ensures you attract candidates who are an excellent fit for the role. When your team are aligned with the culture and values of your business, they’re far more likely to enjoy and value their work and stick around for longer.

That means increased retention and reduced costs associated with recruitment.

Future-Proofing Your Business

Do your job descriptions reflect what is actually happening in your business as well as address the future needs of the business?

Is there a skill shortage now, or will there likely be one in the future? Are your employees already stretching beyond their job descriptions? Is there a mismatch between the needs of your business and the abilities of your team?

Job description reviews are a great way to answer the big questions that help you future-proof your business. They allow you to effectively structure and align roles within the business and pinpoint gaps that need attention, whether via training and development or specialist recruitment.

Is It Time to Review Your Job Descriptions?

If your job descriptions have been a little starved for attention of late, now is the perfect time to assess your team and identify any gaps. This leaves you plenty of time to come up with a plan of action for the new year.

Great job performance starts with recruiting the right talent. Alongside a well-defined job description, an Extended DISC report on potential candidates can help you identify new hires that are going to be a great fit for your role and culture.

Spice HR offer DISC Recruitment Reports that can assess how well candidates align with the role.

Contact us today to find out more.

How To Become An Employer Of Choice And Showcase Your Business

How To Become An Employer Of Choice And Showcase Your Business

How To Become An Employer Of Choice And Showcase Your Business

A stellar employee (or two or three) can propel your business from average to outstanding. So naturally, you need to entice, intrigue, and retain high performers. But dangling a few carrots and hoping for the best isn’t going to cut it. These days, you must tailor your benefits and perks to the top talent and find ways to communicate why you are an employer of choice.

Not only will this help you attract high calibre employees to your business, it will also ensure you retain them long term.

Read on to find out what will give you the edge for today’s best candidates, and how to dazzle them during the interview stage.

Become An Employer Of Choice And Showcase Your Business

What’s On The Wishlist?

Most skilled professionals are looking beyond a fat salary. So don’t assume that as a smaller business with a lower budget, you can’t compete with larger organisations. Conversely, businesses with higher wages shouldn’t sit on their laurels and rely on numbers alone to attract the talent.

Here are the benefits and perks that today’s workforce value most:

  • Flexible work schedules
  • Remote work opportunities
  • Generous paid time off
  • Family leave
  • Student loan assistance
  • Education and development
  • Wellness initiatives/work-life balance
  • Health insurance

Supporting Work-Life Balance

Even before 2020 hit us with work from home rules, flexible work hours and remote work opportunities were some of the top priorities for experienced candidates. And they continue to dominate.

With that in mind, how can your business support employees to find that work-life balance? A few of the options from the list above are a great place to start, including leave and paid time off, remote working, and flexible schedules.

Other simple yet valuable options might include day care, health and wellness programs, pet-friendly offices, and firm guidelines on no-after hours emails or phone calls. This is particularly essential for employees working from home, who may find it harder to separate work and home life.

Don’t forget that you still have H&S responsibilities even when your employees work from home. Ensure you develop policies to help them manage their health and safety effectively.

Flip Your Interview Strategy

Interviews of old have traditionally been rather one-sided. It’s all about what the candidate can offer you, rather than what your business has to offer them. But, things have shifted now. Remember, you are not the only business looking to hire the most qualified and experienced applicant. You may be facing stiff competition, so take the opportunity to showcase your employee value proposition during the interview.

What sets you apart and makes you a fantastic employer over and above anyone else? Once you know this, communicate it by giving each applicant a unique and engaging candidate experience – from your first job post to the final hiring process.

Instead of whipping out the old behavioural-based questions, think of how you can show your organisation’s personality. Focus on having a conversation with each candidate, and think about culture fit as well as skillsets.

When coming up with questions, frame them around the values and culture of your business, and attach your purpose and why. This will help candidates understand your culture and help both parties figure out if the fit is right.

Welcoming the ideal candidate into your business is only possible when you position yourself as an employer of choice. Think beyond dollars to carve out your unique employee value proposition, craft a compelling candidate experience, and you will find it much easier to be united with qualified and experienced applicants who are the perfect fit for you.

If you need help with crafting the employee value proposition then get in touch with the team here at Spice HR. We can help you nail all the aspects to become an employer of choice! Reach out to us today.

HR Basics – What You Need To Know

Human Resources Management… it all sounds rather clinical, doesn’t it!

But as we all know, people are NOT simple machines. They are complex creatures, and managing them takes time, energy, and understanding.

The people that work in a business are its biggest asset. They can mean the difference between exponential growth and success, and mediocrity – or even failure.

Getting your HR systems and processes in order should be a top priority for any company, regardless of how many employees it has. With the right foundation, any pain points that may appear down the line are easier to manage.

Here are the most important HR basics for any business.

 

HR Basics – What You Need To Know

Recruitment

Skills and experience are important, but recruiting someone who is the right fit for the role and culture is equally important. When employee values align with company values, employees are happier, more productive, and more loyal. Bad hires are costly and time-consuming, so getting the right person should be a top priority.

 

Clear Individual Employment Agreements

To protect both the employer and employee, a solid contract is essential. Both parties should understand their rights and obligations. Employment agreements are an opportunity to legally set up the working relationship and are a crucial term of reference if any disputes should arise.

 

Simple, Up To Date Job Descriptions

A well-written job description is a vital part of a healthy employee/employer relationship. It is useful in the recruitment phase as it helps to match the right person to the position. But it doesn’t stop there. It also allows managers to set employee expectations and manage performance.

Without a job description, there’s no way to track, measure, or manage what your employee does in their role, which can be a recipe for disaster.

 

Welcome And On-Boarding

Every new employee should be given a standard induction and a chance to be appropriately welcomed into a business from day one. This allows them to review all the paperwork, understand what is expected of them, get familiar with how things work, and start integrating into the team. It also introduces them to the culture of your workplace and ensures they feel part of the team from the very start of their employment.

 

Handbook And Expectations

Your employee handbook is a vital tool to communicate all the most important company information succinctly and clearly. It should include company policies, health and safety information, codes of conduct, discipline and termination information, as well as any other information specific to your workplace.

Each employee should sign to indicate they have read and understood the handbook.

 

Regular Feedback

Every person in your business needs feedback, no matter what level they are working at. Feedback helps set goals and expectations for all parties, track progress, and nip any issues in the bud before they get too serious.

Annual performance reviews aren’t enough. Instead, try to create a culture of immediate, helpful, and honest feedback given regularly. Think one on one discussions, informal catch-ups and conversational reviews.

 

Training And Development

Developing and upskilling your staff is a great way to boost employee satisfaction and retention. Not only will it directly benefit your business when employees learn new skills, but the productivity and engagement that people put back into your business will be well worth the investment.

 

Need to nail the HR basics at your workplace? Then give us a call here at Spice HR. We can help you to create the foundation for the kind of workplace your employees love to come to. Getting the HR basics right is the first step towards a great workplace culture and a productive workforce.

Get in touch with us today.

How to Handle Recruitment the Right Way

What would a doughnut be without the cinnamon? How would your favourite Indian dish taste minus the coriander or cumin? And what would the Spice Girls have been without Ginger Spice? It doesn’t really bear thinking about, does it? The same goes for your employees and your recruitment strategy.

They are the spice that makes your organisation unique, attractive, and successful. Without top talent, your business will struggle to beat mediocrity. So, it’s essential to attract the right people for your culture, and encourage them to stick around!

These days, recruitment is a science all of its own. Posting a Job Description on a local job board and hoping for the best just won’t cut it if you want the very best.

So, how do you tackle recruitment in the right way?

Today, we share our best advice for becoming the employer of choice for your potential candidates.

Do Some Self-Reflection

Before you can cast a net out to lure in your ideal candidates, you need to be very clear on what your organisation is looking for. Spend some time looking at your existing top employees, and ask yourself what it is that makes them a great fit.

Remember to include a mix of soft and hard skills, as well as addressing some of the more creative characteristics, such as emotional intelligence and cultural fit.

 

Understand Your Ideal Candidate

Once you know the kind of employee you want to attract, you can begin to understand them better. Think about what they need and want from a job or an employer, and what motivates them.

Do they thrive from being part of a team, or would they rather work independently? Are they happy with a predictable role, or are they looking for a bit of variety?

Drawing up a profile of your dream team member will help shape your business to be the type of employer that naturally attracts top talent.

For invaluable insight, refer to your existing staff members! Ask them what they love about working for you, what drives them, and survey them to see if there is more you could be doing to be a sought after employer.

 

Position Your Company

Savvy candidates won’t just be perusing the job description when deciding whether to take a role. They want to know what it’s really like to work for your business, and what you are all about. They might look at your social media to see what customers are saying about you, check out your current and former employees on LinkedIn, or try and get a feel for your culture via your website.

Ensure that all aspects of your business reflect the culture and values you are trying to encourage.

 

Be Authentic

The most sought after companies in the world have certain things in common – authentic core values, genuine respect and appreciation for their employees, and a commitment to providing a fantastic work environment. Make sure your business’s core values are defined. Be good to your team and word will organically spread among potential candidates.

 

Focus on Quality

Remember, you are looking for quality, not quantity. Rather than offering benefits and values that will appeal to a wide range of applicants, focus on figuring out the persona that melds best with your business and work to meet their needs. You don’t need to attract one hundred candidates, you just need to attract one who is the right fit for your business.

 

Call in the Professionals

Recruitment can be an all consuming task in business, so it may be worth considering the possibility of outsourcing it. Or at least getting some help putting together a plan for the role you are recruiting for and what your expectations are for the candidates.

The team here at Spice HR can help set you up with a plan to get the right people on your team. Or, we can recommend some great recruitment companies or specialists who will help take the stress out of making the right hiring decision.

Give us a call today to chat about your plans for recruiting.

Why You Need an Effective Training and Development Program

Why You Need an Effective Training and Development Program

Is your idea of training and development sending your team on a once-a-year health and safety course?

Then we’ve got some news for you… You are doing your business and your team a huge disservice.

Training and development are buzzwords in the HR world for good reason. Regardless of the size of your organisation, investing in individuals is an investment in the success of your business.

A well thought out, consistent training and development strategy boosts staff morale and engagement, increases staff retention, skyrockets productivity and efficiency, and even helps your company’s future growth and success.

Yes, it really is that important! Let’s talk about why.

The Benefits of Training and Development

Increased Employee Satisfaction

Employees that feel inadequate, unsupported, or under-challenged can become bored and disengaged. In contrast, providing relevant training and development opportunities shows your staff that you value, appreciate, and support them. This provides increased job satisfaction, which results in increased loyalty and retention.

Improved Performance

Happy, engaged workers are more likely to go the extra mile for your business. And they will do it because they want to, not because they feel they have to. They will do their job more efficiently with fewer mistakes. This helps your business stay ahead of the game and there will be less of a requirement for intense supervision of your team. They will be able to take pride in operating autonomously.

Develop Future Leaders

Prepping your employees for future promotion can be priceless. It gives them something to strive for, ensuring they will always enjoy applying themselves to the job at hand. A solid development program includes strategic planning to fill potential skill gaps from within. Recruiting leadership roles internally puts you on the front foot. They already know and understand your business and have proven themselves. Plus, it doesn’t hurt that you can save time and money, and avoid the mistake of a costly bad hire.

Innovation and Creativity

Learning opens the mind and paves the way for innovative thinking. Just because something has always been done one way does not mean that it is the best way. Ongoing training and development creates opportunity for creativity, but also for innovation in your practices. This will help you to create a strong and dynamic organisation.

Attract Quality Employees

Job hunters are very savvy these days. They expect more than a steady pay packet. They want a great place to work. A business that invests in and cares about its employees will quickly gain a reputation as that great place to work. You will be able to attract top talent to enhance your team of go-getters.

How To Approach Training and Development in Your Business

There are some key things to remember when you are developing a training program for your workplace.  Probably the most important thing is to not get caught up in the traditional definitions of training. Courses and formal training play an important role, but only as a small portion of an overall culture of day to day learning and mentoring.

The 70:20:10 rule is a popular and effective way of outlining the different aspects of employee development.

70 percent of the work happens on the job, as your employees learn by doing. Select projects and assign responsibilities that get people out of their comfort zone and challenge them to stretch their abilities.

20 percent of the time should include learning from mentors, who could be colleagues or managers. Rather than a formal development plan, this kind of training should be organic and encouraged to happen naturally in the workplace. Personalise development in response to skillsets, areas of interests, and different learning methods.

The last 10 percent is formal training, which could include digital courses, seminars, conferences, or additional certifications and qualifications. Don’t forget to focus on both hard and soft skills.

Today’s employees are looking for careers, not just jobs. Fulfilment, personal growth, and ongoing development are high on the list of priorities for top candidates. Taking the time to develop a culture that values professional and personal development will be reflected in the positive engagement of your team and the future success of your business.

If you are interested in developing an effective training and development plan at your workplace, then get in touch with us here at Spice HR.  We can help you create an effective and practical plan that can upskill your team and benefit the entire business.

What Is Your HR Data Telling You About Your Business?

Data. Many people think of it as numbers that someone rapidly types into a spreadsheet and then uses a complicated formula to calculate something.

But data comes in many forms. Including HR data. That is data that you can use practically in your business to tweak processes, increase staff morale and look after your people better.

We tend to think that if the Spice Girl’s management team had spent more time analysing their HR data, the band would not only still be together today, they would have a level of success to rival the Beatles…

Okay, maybe not. BUT they may have been able to stretch the gig out a little longer, keep their most talented members – ahem, yes, there were a couple! – from jumping ship early and had a much more positive team culture.

How are the Spice Girls relevant to your business? Well, HR is so much more than just crunching numbers, dealing with disputes and endless piles of paperwork. In fact, HR analysis is a rapidly growing field of expertise that modern, successful businesses are using to their advantage.

Let’s look into how you can use this data in your business.

What Is HR Data And How Can You Use It?

There is plenty of useful information in your HR functions if you know where to look for it. Using the data you collect from performance reviews, exit interviews, training information, staff satisfaction surveys, staff retention and even sick days, you can make smart decisions that add immense value to your business.

HR data collection is not a new thing, but utilising it effectively – if at all – is a relatively recent advancement. It is all well and good conducting exit interviews and monitoring sick days, but what is the point if you don’t use that information? It’s like buying a rack full of spices to improve your cooking and leaving them sitting in the back of the cupboard.

The key to using this information to drive success is knowing what to look for. Is there a specific issue or question you want an answer to? Do you want to know how to reduce absenteeism, evaluate staff training, or predict which new hires are going to stay the distance? HR professionals can nail down the questions, use the freshly gained or existing data to do all of these things and more.

Here are just three things your HR data will tell you if you know how to ask:

How To Retain Your Top Talent

Does your data suggest that once your employees become proficient at their jobs and reach a certain level, they will leave? Then it is time to dig a little deeper to find out WHY this happens. Then you come up with solutions to keep your top achievers on board, such as more opportunities and training, or a better work environment.

You will only find out the reason for their departure by asking them. We suggest conducting an exit interview with each team member that leaves the company. Not all will be leaving because of the happenings at your business, some will leave for personal reasons. But, you can find out a lot about the culture, processes, work environment and available resources by asking people their opinions.

 

How To Keep Your Employees Happy

Everyone knows that a happy employee is a productive, loyal employee. Do you really know if your top performers are satisfied with their work?

If not, find out. You can look at absentee rates between departments or individuals, assess who your most efficient team members are, then use those insights to make improvements. The bonus of a happy workforce is staff retention, which saves big money on recruitment and increases efficiency.

You can also ask your team to answer some survey questions. To find their true feelings, you can make it anonymous. You just need to ensure that you are asking the right questions to get the targeted data that you need.

 

Assess Performance

Did Posh Spice work harder than Baby Spice? Did Sporty bring in more money than Ginger?

They are important questions to ponder within your own team. If you know which employees work faster and produce a higher quality of work, you can aim to replicate that productivity across the board. A key thing to understand is, what is making them so much more efficient than the rest of the team?

Once you understand that, you can act accordingly. It might mean offering further training for underperformers, boosting staff morale, offering flexible working conditions, team building, or any number of other things.

 

If you would love to access the hidden gems in your HR data but you aren’t sure where to start, then give us a call here at Spice HR. We can help you sift through the information and boost business at your place. Get in touch today.

Stop. Collaborate and Listen …

 

Stop.  Collaborate and Listen … Spice is back with a brand new invention.

Got an HR problem yo, we’ll solve it. Check out our skills while the Spice Gals resolve it!

Spice, Spice baby!